FAQ

General Inquiry:

Where will the event take place?
The event will take place at Embassy Suites by Hilton Dallas – Frisco/Hotel & Convention Center, 7600 John Q Hammons Drive, Frisco, TX 75034

When will the event take place?
The event will take place Thursday, May 28 through Sunday, May 31, 2020.

What is the conference schedule?
Programming track schedule information is currently under development,.  When available, a current overview can be found here (schedule pending). 

 

Registration:

How can I register for ISDC® 2020?
You can register online by filling out this form here

How much is registration for ISDC® 2020?

We have both full conference and daily rates available.
For details see the Registration Page

You can also register onsite starting on Wednesday, May 27, but it will be more expensive (and some meal events and tours may be sold out at that time).

 

Meals:

When can I sign up for meals and do you offer Kosher or vegetarian dishes?
Every effort will be made to accommodate the following: Kosher, vegetarian, vegan, and allergy-free meal requests. However, we cannot guarantee that all situations can be accommodated. There are no refunds for meals and no substitutions after the meal ordering cut-off date (anticipated to be the morning of May 26, 2020).

When can I sign up for meals?
Meals can be purchased online separately or during registration starting in the early 2020.
There are no refunds for meals and no substitutions after the meal
ordering cut-off date (anticipated to be the morning of May 26, 2020).
Onsite sales of meal events will be extremely limited — and more expensive.

Do you offer Kosher or vegetarian dishes?
There is a vegetarian option for each meal event.
Every effort will be made to accommodate the Kosher, vegan, and allergy-free meal requests.
However, we cannot guarantee that all situations can be accommodated.

 

Registration, Payment, Cancellations:

What forms of payment can I use to register for ISDC?
The following payment methods are accepted:
Online Registration: VISA, MasterCard, Discover, and American Express via PayPal or cash (no checks).
By Mail: Bank checks, certified checks, and money orders drawn on U.S. banks. Please use certified or registered mail when mailing your payment.

Will I receive my badge prior to ISDC?
No, all pre-registered attendees can pick up their badges at the Registration Desk on-site at the hotel during regular conference operation hours.

What do I need to prove that I have already registered?
An email confirmation will be sent upon completing the registration process. Save this email and/or print it. This will be shown to the Registration Desk.

What is your cancellation policy? 
Cancellations must be submitted in writing by email, mail, phone or fax. Please allow 4 to 6 weeks for processing.
Before May 4: Full refund
Between May 13 and May 21: 50% refund (partial)
After May 21: No refund.

When and where does registration open onsite?
Registration will open at the Embassy Suites by Hilton Dallas – Frisco/Hotel & Convention Center on Wednesday, May 27. Pre-registered guests will be able to pick up their badges and registration materials on Wednesday evening if they arrive early.

 

Exhibits and Sponsorships:

On which days will the Exhibit Hall be open?
The Exhibit area will be open for set-up after 2:00 p.m. on Wednesday, May 27 and at 8:00 am on Thursday, May 28 and all Exhibits must be removed by 11:00 pm on Sunday, May 31. Exhibit hours will be Thursday through Sunday from 9:00 am to 6:00 pm Thursday through Sunday there will be an open reception from 6:00 pm – 7:00 pm

I’m interested in Exhibiting, Sponsoring and/or Advertising at the ISDC® 2020. Who do I contact?

To become a conference sponsor or to purchase advertisement space, please download the ISDC® 2020 Sponsorship Package for more information and/or email ISDC Sponsors. Please visit our ISDC® 2020 Sponsors page for more information. If you are interested in Exhibiting, please download the Exhibitors Agreement for pricing and other information.Please contact the Exhibit Coordinator for any additional information or questions about exhibiting.

Please contact the Exhibit Coordinator for any information or questions about exhibiting.

 

Hotels:

What is the official ISDC® 2020 Hotel?
NSS has negotiated a special rate at Embassy Suites by Hilton Dallas – Frisco Hotel.

Please see additional information on our Accommodations page

How can I make hotel reservations for ISDC® 2020?
Take advantage of special ISDC® 2020 rates by Clicking Here to make reservations at the Embassy Suites by Hilton Dallas – Frisco Hotel.

 

Abstracts, Presentations, Volunteers:

Is ISDC® 2020 accepting abstracts and requests to present?
Yes. Please fill out the ISDC® 2020 Call for Abstracts FormThe deadline for submission is February 1, 2020.

Is ISDC® 2020 accepting volunteers?
Yes, of course! We would be happy to have you join us. Please fill out the ISDC® 2020 Volunteer Form and you will be contacted by our Volunteer Coordinator.